Return Policy

At DryFitShorts, customer satisfaction is our top priority. We understand that sometimes things don’t go as planned, and we want to make the return process as simple and hassle-free as possible. Below you will find our comprehensive return policy.

Return Eligibility

To be eligible for a return, please ensure that:

1. Condition: The item is in its original condition, unused, unworn, and with all tags and packaging intact.
2. Return Window: Returns are initiated within 45 days of the delivery date.
3. Proof of Purchase: You provide a receipt or proof of purchase.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Items marked as final sale
• Customized or personalized products

How to Initiate a Return

To initiate a return, follow these steps:

1. Contact Us: Email us at HWORLDLIMITED@outlook.com with your order number, a brief description of the issue, and any relevant photos.
2. Return Authorization: Once your return request is approved, we will send you a Return Authorization Number (RAN) along with detailed return instructions.
3. Ship Your Return: Securely package the item, including the RAN, and ship it to the address provided in the return instructions. Customers are responsible for return shipping costs.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved Returns: For approved returns, a full refund will be processed, and a credit will be applied to your original method of payment within 10-14 business days.
• Partial Refunds: In certain circumstances, partial refunds may be granted (e.g., items that are returned in a condition different from the original).

Exchanges

For exchanges, follow these steps:

1. Contact Us: Email us at HWORLDLIMITED@outlook.com with your exchange request.
2. Return the Original Item: Return the original item following the return instructions provided.
3. Place a New Order: To ensure the desired item is in stock, place a new order on our website for the replacement item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at HWORLDLIMITED@outlook.com with your order number and photos of the damage. We will provide a replacement or issue a refund at no additional cost to you.

Return Shipping Costs

Customers are responsible for the cost of return shipping, except in cases where the item received was damaged or defective. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Contact Us

If you have any questions about our return policy or need assistance, please contact our customer service team:

• Email: HWORLDLIMITED@outlook.com
• Working Hours: 12am to 12pm

We are here to ensure your experience with DryFitShorts is exceptional. Thank you for choosing us for your surfwear needs!